All products purchased from The Chinashop® are thoroughly checked and all UK deliveries are insured by The Chinashop® for your peace of mind.

Delivery Options

Free Standard Delivery 3-4 Working Days Orders Over £50.00
Standard Delivery 3-4 Working Days Orders Under £50.00 £4.95
Courier Delivery 1-2 Working Days* £5.95
Next Working Day delivery on orders before 1pm* £9.95

*Please Note Courier Delivery Service & Next Day Service to remote UK Locations may take longer. Remote Locations include: Scottish Highlands & Islands, UK Off Shore Islands, Channel Islands, The Isle of Man & Northern Island. For more information, contact us here.

Returns & Claims

Returns are accepted up to 28 days from Purchase, with the exclusion of Special Orders and Earrings.

In the unlikely event of damage claims must be strictly made within 7 working days of receipt. Please see our Refund Policy & Delivery Page for full details

For more information on our Delivery & Returns Policy please click here.

Renowned for excellence in design and commitment to developing innovative collections, Poole Pottery has been an institute and mentor for some of the UK’s best visionaries, designers and ceramicists.
Poole Pottery has played a vital role in the arts and design and continue to succeed today. Their success spans throughout retailers and organisations worldwide. Starting with the designers, the design is handed to their Staffordshire production team. The design is then manufactured into ceramic at their historic Middleport Pottery.